1. Overview
Make Me Fit ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services").
We are HIPAA compliant and follow all applicable data protection laws including the Digital Personal Data Protection Act, 2023 (India) and other relevant regulations.
3. How We Use Your Data
3.1 Primary Health Services
- Provide personalized health recommendations and insights
- Generate AI-powered health predictions and risk assessments
- Offer Ayurvedic remedies and lifestyle suggestions
- Connect you with healthcare providers in our network
- Track your health progress and treatment outcomes
3.2 Service Improvement
- Improve our AI algorithms and recommendation systems
- Enhance app functionality and user experience
- Conduct research to advance chronic care management
- Provide customer support and troubleshooting
3.3 Communication
- Send health reminders and medication alerts
- Provide educational content and health tips
- Notify you about app updates and new features
- Send emergency health alerts when necessary
4. Data Sharing and Disclosure
We do not sell your personal health information. We may share your information only in the following circumstances:
4.1 Healthcare Providers
With your explicit consent, we may share relevant health information with:
- Doctors and clinicians in our partner network
- Your primary care physician (if you choose to connect)
- Specialists for consultation purposes
- Emergency medical services in critical situations
4.2 Service Providers
We may share limited data with trusted third-party service providers who:
- Process payments securely
- Provide cloud storage and computing services
- Assist with customer support
- Help with marketing and analytics (anonymized data only)
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights and prevent fraud
- Ensure user safety in emergency situations
- Enforce our terms of service
5. Data Security
5.1 Technical Safeguards
- End-to-end encryption for all health data transmission
- Advanced encryption standards (AES-256) for data storage
- Secure cloud infrastructure with multiple backup systems
- Regular security audits and penetration testing
- Multi-factor authentication for healthcare provider access
5.2 Administrative Safeguards
- HIPAA compliance training for all staff members
- Role-based access controls and principle of least privilege
- Regular security awareness training
- Incident response procedures and breach notification protocols
- Business associate agreements with all third-party vendors
5.3 Physical Safeguards
- Secure data centers with 24/7 monitoring
- Biometric access controls and security cameras
- Environmental controls and disaster recovery systems
- Secure disposal of hardware containing sensitive data
6. Your Rights and Choices
6.1 Data Access and Control
- Access: Request a copy of your personal health information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Export your health data in a standard format
- Restriction: Limit how we process your information
6.2 Communication Preferences
- Opt out of marketing communications
- Customize notification settings
- Choose data sharing preferences with healthcare providers
- Control emergency contact permissions
6.3 Account Management
- Deactivate your account temporarily
- Permanently delete your account and data
- Transfer your data to another healthcare provider
- Withdraw consent for specific data processing activities
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
7.1 Essential Cookies
- Authentication and session management
- Security and fraud prevention
- Core app functionality
7.2 Functional Cookies
- Remember your preferences and settings
- Provide personalized content
- Improve user interface experience
7.3 Analytics Cookies
- Understand how you use our services (anonymized)
- Improve app performance and features
- Measure the effectiveness of our health interventions
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through:
- In-app notifications
- Email notifications to your registered email address
- Prominent notice on our website
- Push notifications for material changes
Your continued use of our services after receiving notice of changes constitutes acceptance of the updated Privacy Policy.