1. Overview
Make Me Fit ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Services").
Important Disclaimers:
- Not a Medical Device: Make Me Fit is not a medical device and is not intended for medical use, diagnosis, or treatment
- For Wellness Only: Our app is designed for general fitness and wellness purposes only
- Age Requirement: Users must be 18 years or older, or use under parental supervision
- Geographic Focus: Primarily designed for users in India
We are HIPAA compliant and follow all applicable data protection laws including the Digital Personal Data Protection Act, 2023 (India), GDPR where applicable, and Google Play Store health app policies.
3. How We Use Your Data
Data Use Principle: We only use your data to directly benefit you within our approved wellness and fitness features. We never sell your health data or use it for advertising.
3.1 Wellness and Fitness Services (Primary Use)
- Personalized Recommendations: Provide customized wellness and fitness suggestions based on your goals
- Progress Tracking: Monitor your fitness journey and wellness improvements over time
- AI-Powered Insights: Generate personalized wellness insights (not medical advice)
- Ayurvedic Guidance: Offer traditional wellness remedies and lifestyle suggestions
- Goal Management: Help you set, track, and achieve your health and fitness objectives
3.2 App Functionality and Improvement
- Service Enhancement: Improve app features and user experience (using anonymized data)
- Technical Support: Provide customer support and troubleshooting assistance
- Security: Detect and prevent fraud, abuse, and security threats
- Research: Conduct wellness research using aggregated, anonymized data only
3.3 Communication and Notifications
- Wellness Reminders: Send fitness and wellness reminders based on your preferences
- Educational Content: Provide wellness tips and educational information
- App Updates: Notify you about new features and important updates
- Support Communication: Respond to your questions and support requests
3.4 Prohibited Uses of Your Data
We will NEVER:
- Sell your health or personal data to third parties
- Use your data for advertising or marketing to you or others
- Share your data with data brokers or advertising platforms
- Use your data to determine creditworthiness or for lending
- Provide medical diagnosis or treatment based on your data
- Share your data without your explicit consent (except as legally required)
4. Data Sharing and Disclosure
STRICT NO-SALE POLICY
We NEVER sell your personal health information to anyone. We do not share your health data with advertising platforms, data brokers, or for commercial purposes.
4.1 Healthcare Providers (Only with Your Explicit Consent)
With your explicit, informed consent, we may share relevant wellness information with:
- Partner Healthcare Providers: Doctors and clinicians in our verified network
- Your Chosen Physician: Your primary care physician (only if you specifically authorize)
- Specialists: Medical specialists for consultation purposes (with your permission)
- Emergency Services: Critical health information in emergency situations only
Important: You can revoke this consent at any time.
4.2 Trusted Service Providers (Limited Data Only)
We may share minimal, necessary data with verified service providers who:
- Cloud Infrastructure: Provide secure data storage and computing (encrypted data only)
- Payment Processing: Handle premium feature payments (no health data shared)
- Customer Support: Assist with technical support (limited data access)
- Analytics: Help improve app performance (anonymized, aggregated data only)
All service providers: Sign strict data protection agreements and cannot use your data for their own purposes.
4.3 Legal Requirements (Last Resort Only)
We may disclose limited information only when legally required:
- Court Orders: When compelled by valid legal processes
- Emergency Situations: To prevent immediate harm to you or others
- Law Enforcement: When required by applicable laws (we will challenge inappropriate requests)
- Regulatory Compliance: To comply with health data protection regulations
We will notify you: About any legal requests for your data unless prohibited by law.
4.4 Data Sharing We NEVER Do
- Sell health data to any third party for any purpose
- Share data with advertising platforms or marketers
- Provide data to insurance companies or employers
- Share data with data brokers or analytics companies
- Use health data for credit scoring or lending decisions
- Share data for commercial research without explicit consent
5. Data Security
5.1 Technical Safeguards
- End-to-end encryption for all health data transmission
- Advanced encryption standards (AES-256) for data storage
- Secure cloud infrastructure with multiple backup systems
- Regular security audits and penetration testing
- Multi-factor authentication for healthcare provider access
5.2 Administrative Safeguards
- HIPAA compliance training for all staff members
- Role-based access controls and principle of least privilege
- Regular security awareness training
- Incident response procedures and breach notification protocols
- Business associate agreements with all third-party vendors
5.3 Physical Safeguards
- Secure data centers with 24/7 monitoring
- Biometric access controls and security cameras
- Environmental controls and disaster recovery systems
- Secure disposal of hardware containing sensitive data
6. Your Rights and Choices
You Control Your Data: You have full control over your personal and health data. You can access, modify, or delete your information at any time.
6.1 Data Access and Control Rights
- Access: Request a complete copy of your personal and health information
- Correction: Update or correct any inaccurate information in your profile
- Deletion: Request immediate deletion of your account and all associated data
- Portability: Export your health data in a standard, machine-readable format
- Restriction: Limit how we process specific types of your information
- Objection: Object to processing of your data for specific purposes
6.2 Consent Management
- Withdraw Consent: Revoke consent for data processing at any time
- Granular Control: Control what types of data we can access and use
- Sharing Preferences: Choose whether to share data with healthcare providers
- Research Participation: Opt in or out of anonymized research programs
6.3 Communication and Notification Control
- Notification Settings: Customize which notifications you receive
- Communication Preferences: Choose how we contact you (email, push, SMS)
- Marketing Opt-out: Unsubscribe from promotional communications
- Emergency Contacts: Control who can be contacted in emergency situations
6.4 Account Management Options
- Temporary Deactivation: Pause your account without losing data
- Permanent Deletion: Completely remove your account and all data
- Data Export: Download your data before account deletion
- Account Recovery: Restore access to your account if needed
6.5 Minors' Rights (Under 18)
- Parental Control: Parents can access and control their child's account
- Consent Withdrawal: Parents can withdraw consent at any time
- Data Deletion: Parents can request deletion of their child's data
- Supervision: Parents can monitor their child's app usage and data
6.6 How to Exercise Your Rights
To exercise any of these rights, contact us at:
- Email: privacy@makemefit.in
- In-App: Use the "Privacy Settings" section in the app
- Response Time: We will respond within 30 days
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
7.1 Essential Cookies
- Authentication and session management
- Security and fraud prevention
- Core app functionality
7.2 Functional Cookies
- Remember your preferences and settings
- Provide personalized content
- Improve user interface experience
7.3 Analytics Cookies
- Understand how you use our services (anonymized)
- Improve app performance and features
- Measure the effectiveness of our health interventions
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through:
- In-app notifications
- Email notifications to your registered email address
- Prominent notice on our website
- Push notifications for material changes
Your continued use of our services after receiving notice of changes constitutes acceptance of the updated Privacy Policy.
9. App Store and Platform Compliance
9.1 Google Play Store Compliance
This app complies with Google Play Store policies for health and fitness apps:
- Health App Declaration: We have completed Google's required health app declaration
- Permitted Use Cases: Our app falls under "Fitness, Wellness and Coaching" category
- Data Minimization: We only request permissions necessary for our wellness features
- Consent Requirements: We obtain explicit consent before accessing sensitive health data
- Prohibited Uses: We strictly adhere to Google's prohibited uses of health data
9.2 Age and Geographic Compliance
- Age Verification: Users must confirm they are 18+ or have parental consent
- Geographic Focus: App designed primarily for Indian users and regulations
- Local Law Compliance: We comply with applicable local health data laws
- International Users: Users outside India use the app at their own risk
9.3 Consent and Permissions
- Runtime Permissions: We request permissions only when needed for specific features
- Clear Purpose: Each permission request explains exactly why the data is needed
- Granular Control: Users can grant or deny individual permissions
- Withdrawal: Users can revoke permissions at any time through device settings